49: Learn How To Build Your Competitive Advantage By Owning The Entire Customer Experience

My guest on today episode is Mike Averto, the Co-Founder & CEO of ChannelApe. We chat about how they help Shopify merchants unify sales and fulfillment operations as they have done for many Shopify merchants including AllBirds, Steve Madden, Kids Shoes, Monster, Skicks, Campus Protein, and more.

ChannelApe is Mission Control for Direct to Consumer (D2C) order management operations. The platform is the single source of truth to view & control how orders are fulfilled through 3PLs, warehouses, distributors, retail stores or a combination of some or all of these. Trusted by top Shopify brands to build successful high-touch supply chain solutions for fulfillment.

What You Will Learn Today…

How to build your own last mile supply chain to offer unique customer experiences
How that give them a competitive edge against the competition
Take control of your margins, rates, and shipping policies
Fulfill faster with smarter distributed order management
Save time by aggregating all of your orders into one unified platform
How to add complementary products to your catalog with fulfillment sync on the originating Shopify brands admin

Links And Resources Mentioned In This Episode

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Episode Sponsor

This episode was brought to you by Omnisend, makers of sophisticated omnichannel marketing automation tools for sales-driven Shopify brands that have outgrown generic email marketing platforms. Engage your customers and boost your sales with dynamic emails, text messages, web push notifications, Facebook Messenger, and retargeting ads on Facebook and Google – all from one platform.

Try Omnisend for free for 14 days. Check them out at Omnisend.com and use the code “fastlane” when you signup to get an extra 50% off for the first 3 months.

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