Strengthen Loyalty And Act On Real-Time Opportunities With Cross-Channel Customer Engagement Strategies

Today's episode is brought to you by Mesa, the only ecommerce automation platform exclusive to Shopify and Shopify Plus.

Your Business Is A Journey. Invest In Yourself Today.

Being an entrepreneur or brand marketer is a life of learning, implementing, and iterating. All it would take is a new idea, a strategy, a Shopify app, or a marketing platform to be the next thing you need to improve efficiencies, profitably grow revenue, and build lifetime customer loyalty for your Shopify brand.

In today’s episode, my guest is Diana Kim, Senior Product Manage at Braze. They are a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love.

Learn more about the technology that drives engagement and business results with smart, dynamic journeys and remain top of mind with your customers.

What You Will Learn Today

How better customer experiences improve the ROI of your Shopify brand.
What is purchase behavior segmentation and why is it important.
Why leading brands implement cross-channel upsell, cross-sell, and promotional offers.
Why acquisition and retention strategies should work hand in hand.

Links And Resources Mentioned

Thank You For Listening

I really appreciate your choosing to listen to the show and for supporting the podcast and its sponsors. If you enjoyed today’s episode, please share it using the social media buttons on this page.

I would also be so grateful if you would consider taking a minute or two to leave an honest review and rating for the show on iTunes. They’re extremely helpful when it comes to reaching our entrepreneurial audience, and I read each and every one personally!

Growth Mindset?

If you’re reading down here, I know the answer… Subscribe to eCommerce Fastlane and get an instant notification when a new episode is released. We’re available here Apple Podcasts, Spotify, Stitcher, Google Play or wherever you get your podcasts.

Episode Sponsor: MESA

Today's episode is brought to you by Mesa, the only ecommerce automation platform exclusive to Shopify and Shopify Plus.

Mesa is the easiest way to integrate any top ecommerce app or service with your online store. Designed exclusively for Shopify and Shopify Plus; Mesa's automated workflows can get back your time spent on repetitive tasks while growing your business at the same time.

Mesa's no-code approach to building workflows allows you to create new ways to improve customer engagement, encourage repeat purchases without lifting a finger, reduce manual data entry, and more through a simple point-and-click interface.

Search for "Mesa" in the Shopify App Store and download the app today. Pricing starts at less than $10 a month and comes with a 14-day free trial backed 24/7 by their Customer Success Team.

Hosted on Acast. See acast.com/privacy for more information.